Success Stories

Havn Hotel – A Unique Gem on the Harbour

Talenter

Nestled between the town square and the harbour in picturesque Skudeneshavn, Havn Hotel & Restaurant combines a beautifully restored boathouse with a modern dining room. With national‑team chef Tore Stalsberg in charge of the kitchen, guests enjoy imaginative dishes made from local ingredients – all supported by Runwell’s all‑in‑one quality system.

A seaside jewel in Skudeneshavn.

Havn Hotel & Restaurant is situated right between the town square and the harbour basin in historic Skudeneshavn. The property marries a lovingly restored boathouse with contemporary restaurant space, creating a warm atmosphere that celebrates the town’s seafaring heritage. With national‑team chef Tore Stalsberg on board, the menu features adventurous dishes crafted from local produce, showcasing the best of this hidden corner of western Norway.

Choosing the right system.

When Havn Hotel opened in 2023, they needed a quality system that not only met the internal control regulations but also simplified daily operations. Runwell became the obvious choice. It helped the team establish complete documentation, develop routines, carry out risk assessments and implement internal controls. With everything in place, they could focus on creating memorable experiences for travellers. A handy “control button” in Runwell makes the entire internal control system available to inspectors with a single click.

the control button is truly brilliant!

- The Runwell team had similar customers before, so the system was up and running quickly. And the control button is truly brilliant!, says general manager Tiina Vormestrand.

An all‑in‑one operations platform.

Havn Hotel wanted a system that could handle every aspect of hotel operations. Kitchen staff use Runwell to record cleaning routines, temperature checks and HACCP tasks. Servers and bartenders complete mandatory alcohol‑licence training in Runwell, which also supports the internal control for alcohol. Housekeeping uses the system to manage room cleaning, and the results are instantly visible to reception so they always know which rooms are ready for check‑in.

- Runwell gives us a system for everything: opening and closing routines, daily orders and so much more. Having everything collected in one place makes life so much easier, Tiina adds.

Effortless onboarding.

In peak season, hiring can be challenging. Runwell makes onboarding painless – new employees are added in under 20 seconds, and the system automatically invites them to the courses, tasks and routines they need.

- Onboarding new staff is a breeze. I enter an e‑mail address, name and job title, and the system does the rest, says Tiina.

Measurable success.

Runwell has given Havn Hotel a complete solution for handling every part of the business, resulting in better oversight, reduced follow‑up time and consistently high quality. Tiina notes that Runwell hasn’t just met their needs; it fosters efficient communication across the hotel. Runwell is passionate about helping the hospitality industry and invites other businesses to explore how they can simplify their workday too.

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