Fangene på Fortet reduced onboarding time by 40% with Runwell

Fangene på Fortet is one of Norway’s most popular activity concepts, employing a large number of young and part-time staff with frequent turnover. This dynamic created a major challenge: ensuring new employees received proper training in routines, safety, and compliance — without management having to spend excessive time on each onboarding.

Before Runwell, onboarding was a slow and manual process. New employees were often introduced through one-on-one sessions with managers, and much of the information was shared verbally or spread across outdated documents. As a result, onboarding took longer, and the quality of how routines were understood and followed varied greatly. This created extra work for managers and inconsistent guest experiences.

With Runwell, the onboarding process became fully digital and standardized. New employees now have access to everything they need directly in the app — checklists, routine descriptions, and digital training modules are just a tap away. Managers can easily assign training tasks, monitor progress in real time, and ensure that everyone completes what’s required. The result is a process that’s both more efficient and predictable.

The outcome speaks for itself: onboarding now runs 40% faster. New employees get up to speed quicker, feel more confident in their roles, and deliver quality from day one. For Fangene på Fortet, that means more time to focus on creating great guest experiences — and far less administrative work for the management team.

In short, Runwell has made onboarding simpler, faster, and more reliable — a real win for employees, managers, and guests alike.