Here are tips to ensure you meet the requirements of Norway’s alcohol law and internal control regulations (IK‑alkohol). Runwell helps bars and restaurants manage these duties.

Risk assessment: Map and evaluate risks such as serving minors, over‑serving guests and inadequate staff training. Runwell’s risk assessment tool guides you through the process.

Routines and instructions: Document routines for deviation reporting, staff training and serving practices. Runwell provides templates and free courses.

To avoid serving minors, create weekly tasks reminding staff to: check ID for anyone who looks under 25, verify that spirits buyers are over 20, confirm IDs are valid and ask control questions if unsure. Staff should monitor the premises regularly and set age limits after the kitchen closes. Train servers and front‑of‑house staff in ID checking via the Health Directorate’s online course.

To prevent over‑serving, staff should be trained to assess guests’ intoxication levels, share information about risky behaviour and limit stronger drinks. They should offer free non‑alcoholic options and always serve water with wine. Runwell recommends clear routines for conflict handling and calling for help when needed.

Control and monitoring: Regularly check that routines are followed and document all controls. Runwell tracks which staff have completed courses and whether tasks are done.

Evaluation and improvement: Evaluate the internal control system annually. Use the calendar module to schedule meetings to review procedures, risk assessments and staff training.

Documentation: Keep all documents up to date. Required documents include a documented internal control system (provided by Runwell), proof that all staff have been trained, licences for serving and alcohol, names of the licence holder and deputy, and relevant laws and regulations. Local guidelines vary, so add your municipality’s rules and external course certificates to the system.